Select all files and folders (press Ctrl + A) within the File Explorer window that shows up, and choose Delete. Copy and paste % appdata %\ Microsoft\Teams into the search bar and select OK. Right-click the Start button and select Run. Luckily, you do not need to uninstall and reinstall Microsoft Teams. Open the App Store or the Play Store, search for Microsoft Teams, and tap Update.Īn obsolete Teams cache or configuration can prevent the application from uploading or syncing your profile picture. On the Finder window that shows up, double-click Microsoft AutoUpdate, wait until Microsoft AutoUpdate checks for new updates, and select Update next to Microsoft Teams. Library/Application Support/ Microsoft /MAU2.0/ Learn how to sign in to Microsoft Teams (free) with a Microsoft account, which you already have if you use Skype, OneDrive,, or Xbox Live accounts. Open Finder, select Go > Go to folder, and visit the following directory: 
You must use the Microsoft AutoUpdate tool in macOS to update Teams. If you’re using the Microsoft Store version of Teams, open the Microsoft Store and select Get Updates. Just select the Settings icon under the Activity tab and choose About teams to scan and install new updates. In Windows, you can update Microsoft Teams via the app’s About screen. Check for updates, install them, and check if that makes a difference. Using an out-of-date version of the Microsoft Teams app could be what’s causing the profile picture issues on your devices. Then, try signing out and into Teams on your desktop and mobile devices.
If there are issues, wait until Microsoft fixes them.
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